Do your prospects sometimes balk when you quote your prices? Do you feel you’re losing business because your prices are too high? The problem might not be your prices; it might be the way you’re presenting them to potential clients. Many business owners blame a lost sale on price, but only a small percentage of customers …
Does it seem like you need to accomplish more in less time than ever before? Just about every small business owner I know is overwhelmed with everything they need to do. Many factors are contributing to this feeling: new technologies, increased government regulation, a need to market harder, and less access to capital are just …
You might have routines and systems to help a new employee settle in, such as payroll forms and training manuals. You might also have some procedures set up for when you start doing business with new vendors, such as asking them for their tax ID paperwork and having them submit invoices to your standards. But …
How to Save Precious Time Onboarding New Clients Read More »
Is finding enough time to do everything you need to do one of your top five small business challenges? If so, you’re not alone; just about every entrepreneur lists “time” as a challenge they face today in running their businesses. It’s not uncommon to feel stressed and overwhelmed at everything you need to do. Plenty …
Restaurants do it beautifully. “Did you leave any room for dessert or coffee?” At least one car rental company my client just visited did it obnoxiously. “Did you want insurance, gas, a GPS, or a toddler seat? Who will be responsible for the car if something happens to it? Oh by the way, it’s extra …
Want Fries with Your Burger? The Fine Art of the Upsell Read More »